Terms and Conditions
Effective Date: October 13, 2026
Last updated: October 13, 2026
These Terms are a legal agreement between you and Eliza Is Fit (DBA, La Verne, CA). They apply when you use elizaisfit.com or book, pay for, or take part in personal training or coaching services. By using the site or services you agree to these Terms. The Privacy Policy is part of these Terms.
1. Content Protection
All content on the site and in the services (workout programs, plans, guides, videos, photos, branding, and the “Eliza Is Fit” name) belongs to Eliza Is Fit or is used with permission. You receive a limited, personal, non-transferable license for your own non-commercial fitness use only. You may not copy, redistribute, resell, record, or use the content to create competing products without written permission. Custom programs remain the property of Eliza Is Fit and are licensed for your personal use only.
2. Acceptable Use
You agree not to hack, scrape, upload malware, impersonate others, send spam, or use the site for anything illegal or misleading. Access may be suspended or blocked for violations.
3. User Conduct
When posting comments, reviews, or messages, be respectful. Do not post harassment, hate speech, spam, private information of others, or member-only content. You are responsible for what you post and grant Eliza Is Fit a non-exclusive right to display it. Posts may be removed at any time.
4. Testimonials
Testimonials and photos are published only with your permission and can be removed upon request. They show individual results and are not guarantees.
5. Third-Party Services
The site and services use tools such as Hostinger, Stripe, Apple Pay, Venmo, Google Analytics, Trainerize, Cal.com, Google Calendar, Brevo, YouTube, and Instagram. These have their own terms and privacy policies. Eliza Is Fit is not responsible for their content, performance, or outages.
6. Who Can Use the Services
You must be at least 18 years old to purchase services on your own. Clients under 18 may train only with written parent or guardian consent. The parent or guardian must agree to these Terms and sign the liability waiver. Training may be declined if it is not safe without medical clearance.
7. Scope of Services
Eliza Is Fit is a NASM Certified Personal Trainer. Current session lengths, options, and prices are listed on the Sessions page. Services may include consultations, 1-on-1 sessions, custom programming, general nutrition guidance, check-ins, and progress tracking via Trainerize when included.
Services do not include gym memberships, equipment, supplements, medical or physical therapy care, clinical nutrition therapy, or unlimited messaging unless specifically stated.
8. Session Locations
Sessions may occur at third-party gyms, outdoors, at your home, or another agreed location in the La Verne / Los Angeles County area. Eliza Is Fit is not affiliated with any gym unless stated in writing. You are responsible for any membership or guest fees and for following the facility’s rules. You are responsible for ensuring outdoor or home spaces are safe.
9. Virtual Sessions
Train in a safe, clear space. Keep water and your phone nearby and provide your location at the start of the session. Eliza Is Fit cannot physically spot you. Sessions lost due to your internet connection count as used. Sessions are not recorded unless both parties agree in advance.
10. Scheduling and Cancellations
Sessions are booked through Cal.com (when available), the Contact page, or Trainerize and are confirmed once payment is received or the time is confirmed. Give at least 24 hours’ notice to cancel or reschedule without penalty. Cancellations with less than 24 hours’ notice count as used and are charged in full. Late arrivals still end at the scheduled time. Arrivals more than 15 minutes late without notice are treated as no-shows. No-shows count as used and are not refunded or rescheduled. If Eliza Is Fit cancels or is more than 15 minutes late, the session will be rescheduled at no extra cost. Outdoor sessions may be moved or rescheduled for weather.
11. Payment and Refunds
Prices are listed on the Sessions page and may change for future purchases. Payments are processed through Hostinger checkout, Stripe, Apple Pay, or Venmo. Full card numbers are not seen or stored.
Packages are for one person only, non-transferable, and must be used within the stated period. Package pricing reflects a discount for prepayment and individual sessions have no separate cash value.
All sales are final. Payments for sessions and packages are non-refundable, including unused, missed, or late-cancelled sessions, except: (1) if Eliza Is Fit cancels and cannot reschedule, that session is refunded; (2) if services can no longer be provided, unused prepaid sessions are refunded; and (3) as required by law. California law may limit or override some no-refund terms. Nothing in these Terms waives rights that cannot be waived.
Contact support@elizaisfit.com first with any billing issue. Services may be suspended pending resolution of a chargeback for sessions that were used.
12. Results Disclaimer
No particular results are guaranteed. Outcomes depend on effort, consistency, nutrition, sleep, genetics, health history, and other factors outside of control. Testimonials and photos show individual experiences only.
13. Not Medical Advice
Eliza Is Fit is a certified personal trainer, not a physician, physical therapist, or registered dietitian. Nothing on the site or in sessions is medical advice, diagnosis, or treatment. Nutrition guidance is general information only and is not medical nutrition therapy. Consult your doctor before starting any new exercise or diet program, especially if you have a medical condition, injury, are pregnant, or take medications. Complete the PAR-Q and inform Eliza Is Fit of any health changes. Stop and seek medical help if you feel pain, dizziness, or shortness of breath.
14. Assumption of Risk and Waiver
Exercise involves risks including injury or, in rare cases, serious harm. By using the services you understand and accept these risks. Before the first session you must sign a Liability Waiver and complete a PAR-Q. The signed waiver controls on liability matters if it conflicts with these Terms. To the fullest extent allowed by law, you release Eliza Is Fit from claims arising from the services except those caused by gross negligence, willful misconduct, or anything the law does not allow to be released.
15. Limitation of Liability
Services and content are provided “as is.” Liability is limited to the amount you paid for the services in the 6 months before the claim, except for gross negligence, willful misconduct, fraud, or anything that cannot be limited under California law.
16. Indemnification
You agree to defend and hold harmless Eliza Is Fit from claims arising from your breach of these Terms, misuse of content, false or incomplete information (including on your PAR-Q), or violation of law or third-party rights.
17. Governing Law
These Terms are governed by California law. Lawsuits must be brought in state or federal courts in Los Angeles County, California.
18. Dispute Resolution
Contact support@elizaisfit.com first. Both parties will try in good faith to resolve the issue informally within 30 days. Either party may bring a qualifying claim in small claims court in Los Angeles County.
19. Ending Services
You may stop using the services at any time (refunds follow Section 11). Services may be suspended or ended for breach of these Terms, unsafe or inappropriate conduct, or non-payment. If services are ended without cause, unused prepaid sessions will be refunded.
20. Changes
These Terms may be updated. The new version will be posted here with an updated date. Important changes may be communicated by email. Changes do not apply retroactively to sessions or packages already paid for. Continued use after changes are posted means you accept them.
21. Other Terms
These Terms, the Privacy Policy, and any signed waiver or package agreement are the full agreement. If any part is unenforceable, the rest remains in effect. Failure to enforce a term does not waive the right to enforce it later. You may not transfer your rights. Eliza Is Fit may transfer rights if the business changes hands. Eliza Is Fit is not responsible for delays caused by events outside reasonable control.
22. Contact
Questions? Use the Contact page or:
Eliza Is Fit
La Verne, CA
Email: support@elizaisfit.com
Website: https://elizaisfit.com